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Archive for August 11th, 2015

Want people to listen? Learn how to speak

The human voice: It’s the instrument we all play.

It’s the most powerful sound in the world, probably. It’s the only one that can start a war or say “I love you.”

And yet many people have the experience that when they speak, people don’t listen to them. And why is that?

How can we speak powerfully to make change in the world?

0:32 What I’d like to suggest, there are a number of habits that we need to move away from.

I’ve assembled for your pleasure here 7 deadly sins of speaking. I’m not pretending this is an exhaustive list, but these seven, I think, are pretty large habits that we can all fall into.

First, gossip. Speaking ill of somebody who’s not present. Not a nice habit, and we know perfectly well the person gossiping, five minutes later, will be gossiping about us.

Second, judging. We know people who are like this in conversation, and it’s very hard to listen to somebody if you know that you’re being judged and found wanting at the same time.

Third, negativity. You can fall into this. My mother, in the last years of her life, became very negative, and it’s hard to listen. I remember one day, I said to her, “It’s October 1 today,” and she said, “I know, isn’t it dreadful?” (Laughter) It’s hard to listen when somebody’s that negative.

And another form of negativity, complaining.

Well, this is the national art of the U.K. It’s our national sport. We complain about the weather, sport, about politics, about everything, but actually, complaining is viral misery. It’s not spreading sunshine and lightness in the world.

Excuses.   Blamethrower

We’ve all met this guy. Maybe we’ve all been this guy. Some people have a blamethrower. They just pass it on to everybody else and don’t take responsibility for their actions, and again, hard to listen to somebody who is being like that.

Penultimate, the sixth of the seven, embroidery, exaggeration. It demeans our language, actually, sometimes. For example, if I see something that really is awesome, what do I call it? (Laughter) And then, of course, this exaggeration becomes lying, and we don’t want to listen to people we know are lying to us.

And finally, dogmatism. The confusion of facts with opinions. When those two things get conflated, you’re listening into the wind.

You know, somebody is bombarding you with their opinions as if they were true. It’s difficult to listen to that.

2:39 So here they are, seven deadly sins of speaking.

These are things I think we need to avoid. But is there a positive way to think about this? Yes, there is.

I’d like to suggest that there are 4 really powerful cornerstones, foundations, that we can stand on if we want our speech to be powerful and to make change in the world.

Fortunately, these things spell a word. The word is “hail,” and it has a great definition as well.

I’m not talking about the stuff that falls from the sky and hits you on the head. I’m talking about this definition, to greet or acclaim enthusiastically, which is how I think our words will be received if we stand on these four things.

So what do they stand for? See if you can guess.

The H, honesty, of course, being true in what you say, being straight and clear.

The A is authenticity, just being yourself. A friend of mine described it as standing in your own truth, which I think is a lovely way to put it.

The I is integrity, being your word, actually doing what you say, and being somebody people can trust.

And the L is love. I don’t mean romantic love, but I do mean wishing people well, for two reasons.

First of all, I think absolute honesty may not be what we want. I mean, my goodness, you look ugly this morning. Perhaps that’s not necessary. Tempered with love, of course, honesty is a great thing. But also, if you’re really wishing somebody well, it’s very hard to judge them at the same time. I’m not even sure you can do those two things simultaneously. So hail.

4:15 Also, now that’s what you say, and it’s like the old song, it is what you say, it’s also the way that you say it. You have an amazing toolbox.

This instrument is incredible, and yet this is a toolbox that very few people have ever opened. I’d like to have a little rummage in there with you now and just pull a few tools out that you might like to take away and play with, which will increase the power of your speaking.

  1. Register, for example. Now, falsetto register may not be very useful most of the time, but there’s a register in between. I’m not going to get very technical about this for any of you who are voice coaches. You can locate your voice, however.

So if I talk up here in my nose, you can hear the difference. If I go down here in my throat, which is where most of us speak from most of the time.

But if you want weight, you need to go down here to the chest.

You hear the difference? We vote for politicians with lower voices, it’s true, because we associate depth with power and with authority. That’s register.

2. We have timbre. It’s the way your voice feels. Again, the research shows that we prefer voices which are rich, smooth, warm, like hot chocolate. Well if that’s not you, that’s not the end of the world, because you can train. Go and get a voice coach.

And there are amazing things you can do with breathing, with posture, and with exercises to improve the timbre of your voice.

3. Then prosody. I love prosody. This is the sing-song, the meta-language that we use in order to impart meaning. It’s root one for meaning in conversation.

People who speak all on one note are really quite hard to listen to if they don’t have any prosody at all. That’s where the word “monotonic” comes from, or monotonous, monotone.

Also, we have repetitive prosody now coming in, where every sentence ends as if it were a question when it’s actually not a question, it’s a statement? (Laughter) And if you repeat that one, it’s actually restricting your ability to communicate through prosody, which I think is a shame, so let’s try and break that habit. 

(I noticed that American end their sentences as if they were questions. And people who wants to sound Americans imitate that habit)

6:20 Pace.

 I can get very excited by saying something really quickly, or I can slow right down to emphasize, and at the end of that, of course, is our old friend silence. There’s nothing wrong with a bit of silence in a talk, is there? We don’t have to fill it with ums and ahs. It can be very powerful.

Of course, pitch often goes along with pace to indicate arousal, but you can do it just with pitch. Where did you leave my keys? (Higher pitch) Where did you leave my keys? So, slightly different meaning in those two deliveries.

And finally, volume. (Loud) I can get really excited by using volume. Sorry about that, if I startled anybody.

Or, I can have you really pay attention by getting very quiet. Some people broadcast the whole time. Try not to do that. That’s called sodcasting, (Laughter) Imposing your sound on people around you carelessly and inconsiderately. Not nice.

Where this all comes into play most of all is when you’ve got something really important to do. It might be standing on a stage like this and giving a talk to people. It might be proposing marriage, asking for a raise, a wedding speech.

Whatever it is, if it’s really important, you owe it to yourself to look at this toolbox and the engine that it’s going to work on, and no engine works well without being warmed up. Warm up your voice.

7:46 Actually, let me show you how to do that.

Would you all like to stand up for a moment? I’m going to show you the 6 vocal warm-up exercises that I do before every talk I ever do.

Any time you’re going to talk to anybody important, do these.

First, arms up, deep breath in, and sigh out, ahhhhh, like that. One more time. Ahhhh, very good.

Now we’re going to warm up our lips, and we’re going to go Ba, Ba, Ba, Ba, Ba, Ba, Ba, Ba. Very good. And now, brrrrrrrrrr, just like when you were a kid. Brrrr. Now your lips should be coming alive.

We’re going to do the tongue next with exaggerated la, la, la, la, la, la, la, la, la. Beautiful. You’re getting really good at this. And then, roll an R. Rrrrrrr. That’s like champagne for the tongue.

Finally, and if I can only do one, the pros call this the siren. It’s really good. It starts with “we” and goes to “aw.” The “we” is high, the “aw” is low. So you go, weeeaawww, weeeaawww.  

8:58 Next time you speak, do those in advance.

Now let me just put this in context to close. This is a serious point here.

This is where we are now, right? We speak not very well to people who simply aren’t listening in an environment that’s all about noise and bad acoustics.

I have talked about that on this stage in different phases. What would the world be like if we were speaking powerfully to people who were listening consciously in environments which were actually fit for purpose?

Or to make that a bit larger, what would the world be like if we were creating sound consciously and consuming sound consciously and designing all our environments consciously for sound?

That would be a world that does sound beautiful, and one where understanding would be the norm, and that is an idea worth spreading.

Patsy Z shared this link.

Want others to listen to you? 4 things you need to do:

The how-to’s of powerful speaking — from handy vocal exercises to tips on how to speak with empathy.
t.ted.com|By Julian Treasure

Advice from a young speaker. How young?

If you watch the video of my TED Talk from 2010, you might see a confident 12-year-old, cracking jokes and striding around the stage in glasses that keep sliding down her nose.

You won’t see me going home and crying, or starting every page in my journal with four words: “I feel sad today.”

When I was 12, TED-Ed Clubs didn’t yet exist — or I would have joined one!

Instead, I divided life into two worlds: my tear-stained journal versus my practiced speeches onstage.

A space to be vulnerable with others, for the larger purpose of sharing ideas? I didn’t have that in my high school.

Today, TED-Ed Clubs provide students with that missing space — a place to share ideas without judgment.

If you asked me or my friends to sum up our high school experience in a word, we might have said “competitive.”

While parents peered hawk-eyed over transcripts, students pulled all-nighters for extracurricular projects and eagerly posted on Facebook about acceptances to Ivy League colleges.

In every discussion I participated in during high school, there was a finite amount of time and thus a finite number of “points” to be earned for speaking up.

This setup led to a desperate crush of raised hands among those who wanted A’s at any cost, a lot of comments about nothing — and a silent half of the room, filled with kids who had given up on speaking up.

We learned to write about “safe” topics in our essays and college applications, because the cost of taking risks seemed too high.

In clubs like Model UN and Speech and Debate, we always tried to win, to beat somebody else.

TED-Ed Clubs aren’t about that. By exposing members to great talks on subjects that are often of deep personal relevance, TED-Ed Clubs shine a light on old problems that need fresh perspectives.

By creating a strong, supportive community of students in schools around the world, TED-Ed Clubs nurture global connections that celebrate student ideas. And of course, TED-Ed Clubs also train students in how to give TED-style talks.

As a TED-Ed summer intern, I’ve now watched TED-Ed Club Talks on everything from bullying to gender equality to heroism.

There’s a glimmer of recognition in my eye when I watch some of these videos. Whenever a student chooses to reveal a hidden part of themselves in their idea worth spreading, I’m reminded of a moment at 15, when I finally chose to speak up about the two years of chronicling sadness in my journal and obey that oft-spoken dictum, “be yourself.”

What I didn’t realize in that moment is that it’s really hard to go from telling nobody to telling everybody.

In the days, hours, and minutes leading up to my talk, I found myself plagued with self-doubt. I considered backing out and giving a “safer” speech.

But I realized that this was the talk I needed to give. It marked the first time I hugged a friend for moral support before darting on-stage, the first time I hesitated to breathe life into certain words, the first time I was scared to look into audience members’ faces after concluding my talk with “Thank you,” the first time I cried because of a standing ovation.

Sometimes it’s easy to discount the value of a story. I was recently asked in an interview, “What achievement are you most proud of?”

I stumbled for a second as I tried to answer that question. I briefly wondered–is giving a talk really the same thing as an achievement? But then I remembered Massachusetts Governor Deval Patrick’s famous “Just Words” speech during his election campaign. He said in response to an opponent,

“Her dismissive point…is [that] all I have to offer is words. Just words. ‘We hold these truths to be self-evident, that all men are created equal’ — just words. Just words. ‘We have nothing to fear but fear itself.’ Just words. ‘Ask not what your country can do for you, ask what you can do for your country.’ Just words. ‘I have a dream’ — just words.”

It took me years, both of speaking, and of silence, to realize that the worth of my talks didn’t have to come from some line item on my resumé, flashy slides or grandiose audience pledges, but from the authenticity of my story. Start or join a TED-Ed Club, and you won’t get your achievements memorialized with heavy plaques or monetary rewards. But you will most definitely get, and give, “just words” — the kinds of words that bare your soul and your experience and earn you unconditional acceptance from your audience. The kinds of words that give you the power to change someone’s mind, introduce a new idea, and affect their life, as subtly as flowing water shapes the stones.

Shouldn’t every teenager get to have that experience?

Advice from a young TED speaker: Start a TED-Ed Club at your school

  • 29 July, 2015 . Posted By Adora Svitak

AdoraSvitak_2010-embed


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