Adonis Diaries

Posts Tagged ‘design practices

Restructuring engineering curriculum to respond to end users demands: Introspection(chapter #54)

In 1987 Alphonse Chapanis, a renowned Human Factors professional, urged that published Human Factors research papers target the practical design need of the various engineering disciplines so that the research data be readily used by engineers.  Dr. Chapanis was trying to send a clear message that Human Factors main discipline was to design interfaces between systems and end users and thus, research papers have to include sections directing the practicing engineers to the applicability of the results of the paper to design purposes.

In return, I find it appropriate to send the message that all engineering disciplines should include sections in their research papers orienting the engineering practitioners to the applicability of the results of their papers to the end users and how Human Factors professionals can judiciously use the data in their interface designs. 

As it was difficult for the Human Factors professional to send the right message to the engineering practitioners, and still has enormous difficulty disseminating the proper purpose and goals, it would be a steep road for the engineers to send the right message that what they design is actually targeting the needs and new trends of the end users.

As long as the various engineering curriculums fail to include the Human Factors field as an integral part in their structures, it would not be realistic to contemplate any shift in their designs toward the end users.

We know that man-made “Systems” would become even more complex and thus, testing and evaluation more expensive in order to make end users accept any system and patronize it.

Instead of recognizing from the early phases in the design process that reducing human errors and risks to the safety and health of end users are the best marketing criteria for encouraging end users to adopt and apply a system, we see systems are still being designed by different engineers who cannot relate to the end users because their training are not directed explicitly toward them.

What is so incongruous for the engineering curriculums to include courses that target end users? 

Why would not these curriculums include courses in occupational safety and health, consumer product liability, engineers as expert witnesses, the capabilities and limitations of human, marketing, psychophysics and experimental design?

Are the needs and desires of end users beneath the objectives of designing systems?

If that was true, then why systems are constantly being redesigned, evaluated and tested in order to match the market demands? 

Why do companies have to incur heavy expenses in order to rediscover the wheel that the basis of any successful design ultimately relies on the usefulness, acceptability and agreement with the end users desires and dreams? 

Why not start from the foundation that any engineering design is meant for human and that designed objects or systems are meant to fit the human behavior and not vice versa?

What seem to be the main problems for implementing changes in the philosophy of engineering curriculums?

Is it the lack to find enough Human Factors, ergonomics and industrial psychologist professionals to teaching these courses?

Is it the need to allow the thousands of psychologists, marketing and business graduates to find debouches in the market place for estimating users’ needs, desires, demands and retesting and evaluating systems after the damages were done? May be the Human factors professionals failed so far to make any significant impact to pressure government to recognize that they are part and parcel of the engineering practices.

And may be multinational companies should remind universities of the kinds of engineers they want.




November 2022

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